Usher

Activity · Usher sms, through Usher

Usher sms, through Usher

Started . What was done, never what anyone typed.

About you

  • Filled in Postcode
  • Pressed “Find address”
  • Waited for the person at “First line of address”
  • The person said yes to “First line of address”
  • The person said yes to “Have you smoked or used nicotine products in the last 12 months?”
  • The person said yes to “I confirm the information I have given is true and complete”
  • Filled in Title, First name, Last name, Date of birth, Email address, Who would you like to cover?, Have you smoked or used nicotine products in the last 12 months?
  • Went on to the next page

Choose your cover options

  • Filled in Level of cover, Excess, Hospital list, Outpatient limit, Cover start date, How would you like to pay?
  • Went on to the next page

Health insurance declaration before quote

  • Showed the person “Get my quote”, word for word
  • Waited for the person at “Get my quote”
  • The person said yes to “Get my quote”
  • Ticked “I confirm the information I have given is true and complete”
  • The person said yes to “Get my quote”
  • Pressed “Get my quote”

Your quote

  • Showed the person the result, word for word
  • Finished
Technical log

Agent hosted:izIQNQhO9Um0mAd48uGTqgwo-DIy2zDfL9apIXCYnJQ hosted Usher hosted MCP · quote.health_insurance · session s_UIuDi_4C_P8cHnXm

  1. 22:34:23registryknock on /health/about map sha256:9eead6fbd013… · match exact · score 1 · identity hosted
  2. 22:34:23sitefill address.postcode on /health/about
  3. 22:34:23siteclick lookup.address on /health/about
  4. 22:34:24agentheld address.line1 on /health/about channel sms · decisions address.line1,person.smoker,consent.declaration
  5. 22:35:38agentconfirm address.line1 answer given · channel sms · decision missing_value
  6. 22:35:38agentconfirm person.smoker answer yes · channel sms · decision confirm_value
  7. 22:35:38agentconfirm consent.declaration answer yes · channel sms · decision required_consent
  8. 22:35:38siteselect person.title on /health/about
  9. 22:35:38sitefill person.first_name on /health/about
  10. 22:35:38sitefill person.last_name on /health/about
  11. 22:35:38sitefill person.dob on /health/about
  12. 22:35:38sitefill person.dob on /health/about
  13. 22:35:38sitefill person.dob on /health/about
  14. 22:35:39sitefill contact.email on /health/about
  15. 22:35:39sitechoose cover.who on /health/about
  16. 22:35:39sitechoose person.smoker on /health/about
  17. 22:35:39sitesubmit nav.next on /health/about
  18. 22:35:39registryknock on /health/cover map sha256:a0eb7d865bf7… · match exact · score 1 · identity hosted
  19. 22:35:40siteselect cover.level on /health/cover
  20. 22:35:40siteselect cover.excess on /health/cover
  21. 22:35:40sitechoose cover.hospital_list on /health/cover
  22. 22:35:40siteselect cover.outpatient_limit on /health/cover
  23. 22:35:40sitefill policy.start_date on /health/cover
  24. 22:35:40sitechoose policy.payment_frequency on /health/cover
  25. 22:35:40sitesubmit nav.next on /health/cover
  26. 22:35:40registryknock on /health/declaration map sha256:c92ceb16af2a… · match exact · score 1 · identity hosted
  27. 22:35:40agentshown form.submit on /health/declaration block disclosure · sha256 sha256:ba5a62add21f…
  28. 22:35:40agentheld form.submit on /health/declaration channel sms · decisions form.submit
  29. 22:36:08agentconfirm form.submit answer yes · channel sms · decision submit
  30. 22:36:08sitecheck consent.declaration on /health/declaration
  31. 22:36:08registryknock on /health/declaration map sha256:c92ceb16af2a… · match exact · score 1 · identity hosted · confirmed form.submit
  32. 22:36:08siteconfirm form.submit on /health/declaration
  33. 22:36:08sitesubmit form.submit on /health/declaration
  34. 22:36:12agentshown on /health/result block fact · sha256 sha256:d8d9157e8eec…
  35. 22:36:12agentshown on /health/result block fact · sha256 sha256:7d50c0bc37ea…
  36. 22:36:12agentshown on /health/result block fact · sha256 sha256:5f9229d8205b…
  37. 22:36:12agentshown on /health/result block fact · sha256 sha256:a00f834293d0…
  38. 22:36:12agentrun on /health/result maps registry,registry,registry · pages 3 · fill 105.9s · outcome completed · cost usd 0 · knock 0.1s · model 0.0s · total 108.8s · reference BWH-C49BDF26 · tokens in 0 · transport hosted · tokens out 0