Usher

Brightwater Insurance

The demo quote site's live dashboard. 0 sessions today, 2 tasks.

This is the demo site's live dashboard. Run usher_fill on Brightwater's health quote (or its car quote) and your agent's session appears here. Read-only: nothing here changes the site.

Tasks

What assistants can do on your site. Open a task to see its steps, its rules and how it's been used.

Health insurance quote from Brightwater Insurance. Asks for title, first name, last name, day of birth and more.

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  2. 2
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  4. 4

4 steps · 14 questions · 6 runs · 4 blocked

Car insurance quote from Brightwater Insurance. Asks for title, first name, last name, date of birth and more.

  1. 1
  2. 2
  3. 3
  4. 4

4 steps · 22 questions · 0 runs · 4 blocked

Today

2 agents stalled on Title, a dropdown with 6 options, for a median of 74.5 seconds, which may mean the choices were unclear, and only 2 of 10 reached Continue. 6 paused for user confirmation but none were confirmed. 1 attempt was refused as forbidden.

muse-spark-1.3 · · Activity

Your rules

“Assistants may fill the quote. Your user confirms their smoking answer, the declaration and "Get my quote" in Brightwater's own words before you act. Health answers, card and bank details and passwords are theirs alone.”

Applied · Rules

All mapped pages (8)
PageTaskElementsMapStatusKeeper
/health/about
Health insurance quote: about you
Health insurance quote11 fields, 2 actions muse-spark-1.3
view map
current unchanged
/health/cover
Health insurance: choose your cover options
Health insurance quote6 fields, 2 actions muse-spark-1.3
view map
current unreachable
/health/declaration
Health insurance declaration before quote
Health insurance quote1 fields, 2 actions muse-spark-1.3
view map
current unreachable
/health/result
Health insurance quote: your quote
Health insurance quote0 fields, 0 actions usher-extractor
view map
current unreachable
/quote/cover
Car insurance quote: cover details
Car insurance quote7 fields, 2 actions muse-spark-1.3
view map
current unreachable
/quote/driver
Car insurance quote: driver details
Car insurance quote13 fields, 1 actions
2 versions
muse-spark-1.3
view map
current unchanged
/quote/result
Car insurance quote: your quote
Car insurance quote0 fields, 0 actions usher-extractor
view map
current unreachable
/quote/vehicle
Car insurance quote: your car
Car insurance quote8 fields, 3 actions muse-spark-1.3
view map
current unreachable
6assistant visits this week
up from 0 the week before
1got to the end
17% of this week's visits
2waiting on a person
asked and never answered
5refused this week
why

The last two weeks

Wed 28: 0 visits, 0 to the endWThu 29: 0 visits, 0 to the endTFri 30: 0 visits, 0 to the endFSat 31: 0 visits, 0 to the endSSun 1: 0 visits, 0 to the endSMon 2: 0 visits, 0 to the endMTue 3: 0 visits, 0 to the endTWed 4: 0 visits, 0 to the endWThu 5: 0 visits, 0 to the endTFri 6: 0 visits, 0 to the endFSat 7: 0 visits, 0 to the endSSun 8: 0 visits, 0 to the endSYesterday: 6 visits, 1 to the end6YToday: 0 visits, 0 to the endToday

visits got to the end

By task, last 30 days

TaskVisitsTo the endTypical timeMost often stops at
Health insurance quote61 (17%)2 minOn About you (3)

Which assistants

Usher sms6 visits1 to the end

Where they stop

  • Stopped on About you (3)
  • Waited for the person at “Title” (2)

A wait is a question only the person can answer; if the same one holds every visit up, think about whether assistants may answer it (Rules).

What agents are doing

/health/about 10 sessions

2 agents stalled on Title, a dropdown with 6 options, for a median of 74.5 seconds, which may mean the choices were unclear, and only 2 of 10 reached Continue. 6 paused for user confirmation but none were confirmed. 1 attempt was refused as forbidden.

/health/cover 1 session

1 agent visit to your health cover options form reached Continue.

/health/declaration 1 session

The 1 agent stalled for 28.1 seconds on 'I confirm the information I have given is true and complete, and I understand that my medical history will be asked about after the quote', likely because the long wording needs careful checking. The 1 agent reached 'Get my quote', paused for user confirmation and was confirmed. There were 2 refused attempts for missing items and 1 because the action was not allowed.

/quote/cover 0 sessions

Three agent attempts on your Car insurance quote cover form were refused for rate limiting, and one was refused for missing information.

/quote/driver 4 sessions

One agent made 4 visits to the car insurance quote driver details form.

/quote/vehicle 2 sessions

2 of 2 agents reached Continue on your Car insurance quote: your car form with no long stalls.

Written by muse-spark-1.3.

Every visit

What each assistant did, never what anyone typed. Open one for the page-by-page account.

WhenAssistantTaskWhat happenedWhere it got to
Usher smsHealth insurance quoteFilled in 15 fields on 4 pages · 2 minGot to the end
Usher smsHealth insurance quoteFilled in 8 fields on 1 page, stopped on About you · 2 minFailed
Usher smsHealth insurance quoteOpened the page, stopped on About you · 10 minStopped: stopped
Usher smsHealth insurance quoteOpened the page, waited for the person at “Title”Waiting on the person
Usher smsHealth insurance quoteOpened the page, stopped on About you · 10 minStopped: stopped
Usher smsHealth insurance quoteOpened the page, waited for the person at “Title”Waiting on the person

Refused

WhenWhereWhyAgentRefused by
/health/declaration form.submitno knock: no tokenChatGPT-Useryour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokendemo-unknockedyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/quote/cover form.submitover your rate limit_g-IDsEUeF…Usher
/quote/cover form.submitover your rate limitk470jXReWy…Usher
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/health/declaration consent.declarationforbidden by your ruleshosted:wIbSjR673e…Usher
/health/about person.smokerforbidden by your ruleshosted:wIbSjR673e…Usher
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/quote/cover form.submitno knock: no tokenunknownyour server
/health/declaration form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokene2e-unknockedyour server
/api/health-quote form.submitno knock: no tokenunknownyour server
/api/quote form.submitno knock: no tokenunknownyour server

Your rules

“Assistants may fill the quote. Your user confirms their smoking answer, the declaration and "Get my quote" in Brightwater's own words before you act. Health answers, card and bank details and passwords are theirs alone.”

Applied .

PageAgent fillsPerson confirmsAgents may not
About you
/health/about
Allowed Have you smoked or used nicotine products in the last 12 months?
Choose your cover options
/health/cover
Allowed
Health insurance declaration before quote
/health/declaration
Allowed Get my quote I confirm the information I have given is true and complete
Your quote
/health/result
Allowed
Cover details
/quote/cover
Allowed Get my quote I confirm the information I have given is true and complete Send me offers by email (optional)
Driver details
/quote/driver
Allowed
Driver details
/quote/driver
Allowed
Your quote
/quote/result
Allowed
Your car
/quote/vehicle
Allowed

Sessions kept 30 days.

For developers: the policy as JSON
{
  "agents": {
    "allow": "*",
    "block": []
  },
  "origin": "https://brightwater.usher.run",
  "default": {
    "actions": {
      "form.submit": "confirm",
      "person.smoker": "confirm",
      "partner.smoker": "confirm",
      "account.password": "forbid",
      "consent.declaration": "confirm"
    },
    "agent_lane": true
  },
  "retention": {
    "session_days": 30
  },
  "usher_policy": "0.1"
}

On this demo the registry also holds each agent to at most 5 confirmed quotes (form.submit) an hour, whatever the rules say.

Try the rules

About 45 seconds. Nothing on the demo changes.